Welcome to Gadivala and Gadivala Vendor (the “App”). Your privacy is important to us. This Privacy Policy explains how we handle user information and protect your privacy when you use our mobile applications and related services.
2. Information We Collect
Gadivala and Gadivala Vendor may collect limited information to provide essential features:
Location Data: Used to track your truck or delivery location in real-time. This may include background location tracking if enabled by the user.
Device Permissions: Access to media (images) is only used when you select a profile photo or upload images.
Account Information: Basic details like name, phone number, and email may be collected during registration.
3. How We Use the Information
To provide real-time truck tracking and logistics services.
To allow customers to book, track, and manage truck services.
To communicate updates, confirmations, and notifications related to bookings.
To improve app performance and user experience.
4. Data Sharing and Disclosure
We do not sell or rent personal data to third parties. Your information may be shared only in the following cases:
With truck vendors or customers, for completing bookings.
With third-party service providers who help operate our services (e.g., payment gateway, mapping APIs).
When required by law or government authorities.
5. Data Retention and Security
We store data only as long as it is needed for the purpose of the service. We use secure systems to protect your data from unauthorized access, loss, or misuse.
6. Permissions We Use
ACCESS_FINE_LOCATION & ACCESS_BACKGROUND_LOCATION: To track live location of trucks, even when the app is in the background (for delivery and fleet tracking).
READ_MEDIA_IMAGES: To allow users to upload or select images (e.g., profile photo, documents).
7. Your Rights
You have the right to access, update, or delete your personal data. You may also disable location or media access from your device settings at any time. However, some features may not work without required permissions.
8. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of any significant changes through the app or email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: